Subscriptions
Plans, billing, and managing your Rolebase subscription.
Overview
Rolebase offers tiered subscription plans to fit organizations of different sizes. Subscriptions are managed per organization and billed through Stripe.
Plans
| Plan | Pricing | Features |
|---|---|---|
| Free | $0 | Basic features. Limited number of members. Ideal for small teams getting started. |
| Startup | Per seat/month | All core features. Suitable for growing teams that need full access to meetings, tasks, discussions, and integrations. |
| Business | Per seat/month | Everything in Startup, plus advanced features, priority support, and higher limits. |
Paid plans are billed per active member (seat) per month. Archived members do not count toward your seat total.
What is Included in Each Plan
Free Plan
- Organization creation
- Roles
- Basic meetings
- Tasks and discussions
- Limited member count
Startup Plan
- Everything in Free
- Unlimited members
- Meeting templates and recurring meetings
- Calendar integrations (Office 365, Google Calendar)
- iCal export
Business Plan
- Everything in Startup
- Advanced governance features
- Priority support
- Higher storage and API limits
The Free plan is fully functional for small teams. You can explore all core features before deciding to upgrade.
Managing Your Subscription
Only the organization Owner can manage the subscription.
Subscribing
- Open Settings.
- Click Subscription under Organization.
- Select a plan.
- Enter payment details via the Stripe checkout flow.
- Your subscription is activated immediately.
Changing Plans
You can upgrade or downgrade your plan at any time:
- Upgrading takes effect immediately. You are charged a prorated amount for the remainder of the billing cycle.
- Downgrading takes effect at the end of the current billing cycle.
Cancelling
To cancel your subscription:
- Open Settings, then Subscription under Organization.
- Click Cancel Subscription.
- Your plan remains active until the end of the current billing period, then reverts to the Free plan.
No data is lost when downgrading or cancelling. Your organization, roles, and history remain intact.
Billing and Invoices
Rolebase uses Stripe for payment processing. From Settings, then Billing under Organization, you can:
- View the amount and date of your next invoice.
- Update your billing email, billing address and payment method.
- Download invoices for past payments.
- View billing history.
- Pay a pending invoice with the Pay button, which opens the secure Stripe payment page.
While an invoice awaits payment, plan changes stay on hold. A banner on the Subscription and Billing pages shows the amount due and links straight to its payment.
All payment processing is handled by Stripe. Rolebase never stores your credit card details.
Next Steps
- Invite members, since active members count toward your seat total.
- Explore all features to get the most from your plan.