Checklist
Aviation, surgery and project management run a checklist to take every step in the same order, every time, from a written record.
August 13, 2023
Updated on September 15, 2023
A checklist is a written list of the steps a task requires, ticked off one by one so nothing is missed. It replaces memory with a record, which is why it is used wherever the same work repeats and a missed step is costly.
Checklists range from a short list of tasks to a document covering every stage of an operation. Whatever the length, a checklist cuts mistakes made from memory, makes progress visible, and guides someone new through a procedure on their first day.
What makes a checklist work
A checklist earns its place when it stays short enough to be read every time it is used. Each step is written as an action, follows the order the work happens in, and is verifiable, so anyone can tell whether it is done. A checklist that grows past a page tends to be skipped, which is why the ones used in aviation and surgery keep to the steps the team cannot afford to miss.
The other condition is ownership. A checklist maintained by whoever performs the work stays accurate, because the person who spots a missing step is the person who can add it. When nobody owns it, it drifts from reality and people quietly stop following it.
Checklists in an organization
Inside a team, a checklist usually belongs to a role rather than to a person. Onboarding a new colleague, closing a month, publishing a release, running a recurring meeting: each of these is a repeatable sequence attached to a responsibility. Writing it down as a checklist makes the work transferable, so a handover means passing on the list instead of transferring years of habit.
A checklist and a role definition describe the same work, so defining clear roles comes down to spelling out the checklists that go with them. In Rolebase, a checklist is a field on the role itself, and a recurring meeting can open a checklist step that pulls it up for whoever holds that role, so the list is reviewed as part of the work. A checklist can also guide an organizational change, as this checklist for moving to a flat structure shows.
Frequently asked questions
Which is correct, checklist or check list?
Checklist as one word is the standard form today, and the spelling procedure manuals use. Check list as two words is older, and still turns up in documents written decades ago.
The tool is the same either way. When you write a procedure other people will follow, use the single word.
What is an example of a checklist?
The pre-flight checklist is the best known: the crew reads each item aloud and confirms it in a fixed order before takeoff. The WHO surgical safety checklist works the same way around an operation.
Companies run the same kind of list without calling it one: a client handover, a security review before a release, the steps that close an incident.
What is the purpose of a checklist?
A checklist protects against forgetting under pressure, fatigue or interruption, which is exactly when experienced people skip a step they know perfectly well.
Writing the list forces a team to agree on what the steps actually are, and that conversation is often worth more than the list it produces.